Product Registration and Unlocking
How does the unlocking process work?
Our products are delivered with a unique serial number. After registering your product you will receive an unlock key. You need to enter both, the serial number and the unlock key into your software.
How do I register my software?
To register your software, please log into your existing user account or create a new user account (see top right corner).
Follow the instructions there to register your serial number and receive the corresponding unlock key.
How do I use my upgrade serial number?
In order to use an upgrade key you need an existing registration of the basic product. Click on the upgrade button beside the registration info in the myAccount area and fill in your serial number. Your current registration is changed to the new product with a different serial and unlock combination. Please enter this new combination in your software to unlock the new features.
How can I unlock my demo?
Our publicly available demo versions cannot be unlocked.
The full, unlockable versions of the plugins are available in the download area in your user account after you have registered your serial number.
Does my DAW need internet access?
No. While you need to register your serial number online, you can do that from any computer - it does not have to be the computer the software is installed on.
Software License
Can I run my copy on two separate machines?
If you have a personal serial number (i.e. it is not a volume license key), the license allows you to install, unlock and run the software on up to two computers at the same time. On both systems you can use all plugin formats (VST, AAX/RTAS, AU), as you wish.
Do I have to buy the VST, AAX/RTAS and AU versions separately?
No. For one price, the installer contains all supported plugin formats and, in the case of PPMulator, a standalone version as well.
Educational Pricing
How much money can I save by purchasing the educational version?
The educational version is discounted by 40%, meaning that you save more than $110!
What are the requirements to quality for the educational program?
You will be required to send a valid copy of academic identification to us and wait for further instructions from us on how to proceed. We may need a few days to process and validate your identification, so please be patient. contact: email: mailto:support@zplane.de fax: +49-30-854.09.15.5 post: zplane.development GmbH & Co KG, Grundewaldstr. 83, D-10823 Berlin, Germany
What are the restrictions of using the education version of zplane software?
A customer may only purchase one copy of the product. Selling an educational version is not allowed.
Who qualifies for the educational discount?
Full or part time students, faculty, staff and employees of government-certified educational institutions qualify.
